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Treasure Island Amphitheater Rules

Understanding the rules and policies at Treasure Island Amphitheater ensures a smooth, enjoyable experience for all attendees. The venue maintains specific guidelines designed to enhance safety, comfort, and enjoyment for the thousands of concertgoers who attend each event. These policies reflect both industry standards for large entertainment venues and specific considerations for this outdoor amphitheater setting.

The rules are enforced consistently across all events, regardless of performer or show type. Familiarity with these policies before arriving can prevent disappointment or complications at entry. Management reserves the right to refuse entry or remove patrons who do not comply with established venue rules, typically without refund, making advance awareness particularly important.

Entry Requirements and Admissions

Understanding event tickets and ID requirements ensures a smooth entry process at Treasure Island Amphitheater:

  • Valid tickets must be ready for scanning upon arrival, with digital tickets through the Ticketmaster app preferred for faster entry.
  • Screenshots of tickets are not accepted for entry at any entrance point.
  • You should add digital tickets to your smartphone’s wallet before arriving to avoid connectivity issues at the gates.
  • All attendees must carry valid photo identification while on resort property, regardless of age or purpose.
  • Acceptable ID forms for verification include state driver’s licenses, passports, active U.S. military IDs, and Minnesota-issued tribal IDs.
  • Re-entry is permitted but requires a ticket for readmittance through the main gates.
  • Those violating policies who are asked to leave cannot re-enter and are not eligible for refunds under any circumstances.

Permitted and Prohibited Items

Treasure Island Amphitheater maintains specific guidelines about what you can bring to ensure safety and comfort:

  • The venue enforces a strict no-bag policy with exceptions only for diaper bags and medical bags that will be searched.
  • Cell phones are permitted inside the venue, but the volume should be muted during performances.
  • Non-aerosol sunscreen and bug spray are allowed to ensure comfort during outdoor events.
  • You may bring blankets or towels no larger than 10’ x 10’ for use in seating areas.
  • Lawn chairs under 38” in height are permitted only for those with general admission lawn seating tickets.
  • Each person is limited to one chair per person, and no storage bags or chair covers are allowed.
  • Stadium seating cushions are allowed throughout all sections of the venue for added comfort.
  • For safety reasons, prohibited items include weapons, illegal substances, recording equipment, outside food and beverages, coolers, umbrellas, and pocket knives.

Security Measures and Emergency Services

Safety is a top priority, with comprehensive measures in place to handle various situations:

  • The venue strictly enforces weapons prohibitions; absolutely no firearms or weapons of any kind are permitted on the premises.
  • All carry-in items are subject to thorough inspection by security staff before entry is granted.
  • Patrons may refuse bag searches, but the venue reserves the right to deny entry in such cases.
  • Items found to violate venue policies must be returned to vehicles or discarded before entry will be permitted.
  • Medical emergencies are handled by trained EMTs and paramedics stationed at the First Aid location in the northeast corner of the venue.
  • Any staff member with a radio can dispatch medical assistance when needed throughout the amphitheater.
  • The venue works closely with the National Weather Service to monitor conditions during all outdoor events.
  • Weather updates are provided through official social media channels to keep attendees informed of any developing situations.

ALCOHOL POLICY

Guests may purchase alcoholic beverages at select outdoor locations within the venue. No outside alcohol is allowed, even if it was purchased from an outlet located inside Treasure Island Resort & Casino. Guests must be 21 years of age or older to purchase and consume alcohol. Servers have the right to refuse service.

CAMERAS AND VIDEOTAPING

The standard venue policy allows cell phones. Any other camera, especially those that have a detachable lens will be considered professional and not allowed in the venue. If the camera lens zooms out of the camera more than one half inch, it will be considered a professional camera and will not be allowed. Most artists do not permit cameras, so please do not attempt to bring one into the venue. Video and audio recording is not permitted.

CANCELLATION POLICY

All events are held rain or shine, and refunds are only allowable if the event has been canceled. Refunds are provided from the original point of purchase only. In the event that a performance is rescheduled to an alternate date, the original tickets will be valid for the rescheduled date.

SERVICE ANIMALS

Service animals are welcome at Treasure Island. A service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. Emotional support, therapy, comfort, or companion animals are not considered service animals. The handler is responsible for supervising the service animal including toileting, feeding, grooming, and veterinary care. Service animals must be under the control of the handler at all times. If a service animal is out of control and the handler does not take effective action to control it, staff may request the animal be removed from the premises.

SMOKING POLICY

Smoking is permitted in designated smoking areas only. Please look for signage directing guests to this area.